- Part 2 – Standard Subscription Terms
- Part 3 – Cancellation Terms
- Part 4 – Subscription Benefits
- Part 6 – Participation Guidelines
your user experience. By using our services, you consent to such processing and you warrant that all data provided by you is accurate;
- Subscription Terms, which sets out the terms that will apply to your subscription with us;
- Cancellation Terms, which sets out how to cancel your subscription; and
- Participation Guidelines, which sets out our approach to community interaction and how we moderate your content, such as comments made in relation to our articles.
Accessing our services
Parts of our services are only accessible to our subscribers and not to visitors. In addition, we may not offer or make available all of our services or content to residents of certain countries.
We may, at our discretion change, remove, suspend or discontinue any aspect of our services at any time including the availability of any content (e.g. a community forum may be withdrawn).
Our content, trademarks, copyright, patents, logos, domain names and other related intellectual property rights or other features of our brand belong to us or to our licensors.
Your use of our services does not grant you any rights in and/or our licensor’s intellectual property whether for commercial or non-commercial use.
We grant our users a licence to access and use our services and intellectual property rights (subject to your ability to access our services as set out above) and to the following usage restrictions:
- you may use our services for personal, private and non-commercial purposes; and
- you must not commercially exploit, or sell any content appearing on our services (this does not apply to any user content posted by you and in which you retain ownership rights, see paragraph on user generated content below).
Third Party Content
User Generated Content
Users of our services may be given an opportunity to interact with us and submit, post and/or upload content (including comments and pictures). In posting your content, you confirm to us that you are the owner or have consent from the owner to post the content and that the content complies with our Participation Guidelines and does not defame any person, company or business or violate the privacy rights, copyright and other intellectual property rights, contract rights or any other rights of any person.
By submitting content, you grant us a non-exclusive, transferable, sub-licensable, perpetual, royalty free worldwide licence to use any of the content that you post on or in connection with our services and you also irrevocably waive the benefit of any moral rights you may have in any such material. We do not claim any ownership rights in your content and you continue to retain all ownership rights in your content. If you believe that your rights have been infringed in relation to your content, please contact email@example.com.
We do not endorse any user generated content nor do we guarantee the accuracy or authority of any user generated content. We reserve the right to remove your content and to remove, suspend or discontinue your opportunity to submit, post and/or upload content, at any time and for any reason at our sole discretion and without further recourse to you.
Costs of using our services
We provide our users (whether as a subscriber or visitor) with a variety of services. To benefit fully from our services you will need to become a subscriber as not all aspects of our services are made available to visitors. We may also occasionally require you to download our content and/or call our service providers. If there are charges associated to any of these services, we will make it clear before you incur any such charges and you will be responsible for any charges incurred from that point on.
We will always aim to provide you with the best service we can, but our service is provided “as is” and we do not and cannot promise that all of the information provided in our services will always be 100% accurate. The information provided by our services is for information purposes only and does not constitute advice. All our services are provided without any warranties or guarantees.
Some of the information provided by our services is supplied to us by our third party partners. We have no control over third party content and we are unable to guarantee the accuracy of such third party content. You agree that you access any content at your own risk. Before relying on any information, whether it is from us or from our third party partners, we advise you to verify the accuracy of such information.
Whilst we will do our best to ensure that our service is fully operational at all times, we are not responsible for and shall not be liable to you for any problems or temporary interruptions in using our services arising from factors outside of our control (e.g.
technical problems from traffic congestion on the internet) or for any problems arising from participating in or from downloading third party content.
To the extent permissible by law, we are not responsible for any loss or damage resulting from use of our services or from any content posted on or through our services.
Limitation of our liability to you
You agree, that to the extent permissible by law, your sole and only remedy for any problems, issues or concerns with our service is to stop using our services, whether as a subscriber or as a visitor using one of our services.
Changes to our terms
The law that governs our services
Our content means any text, files, images, photos, graphics, video, sounds, musical works, or any other materials that we publish or post on or through our services.
Third party content any text, files, images, photos, graphics, video, sounds, musical works, or any other materials published or posted on or through our services by our third party partners.
Us, our, we means ABCi Media, whose registered office is 300 Broomloan Road, Glasgow, G51 2JQ
Your content means any text, files, images, graphics, photos, video, sounds, musical works, or any other materials that a user posts on or through our services.
Part 2 – Subscription terms
Welcome to our subscriber terms. Please read these terms carefully as they will set out the terms for your subscription with us. Where there are differences between our subscriptions for ABCi Media (for example, the price of your subscription or what it includes), we have set out these details below. Unless otherwise stated, any reference to a subscriber or a subscription shall include reference to all our subscribers.
In addition to these terms, you will also be subject to the individual offer terms which govern the specific offer which you choose. Such offer terms will be made available to you when choosing your pack/subscription/offer.
If you access one of our packs under a corporate subscription, these standard subscription terms will apply to your subscription as far as they are relevant. The duration of your subscription is determined by the corporate subscription holder.
This is an instant access service. By purchasing this subscription you agree your access will start immediately. Please cancellation rights.
7 days unlimited access to exclusive and new entrepreneurial information to help your decisions and knowledge in:
- Solutions to starting a business
- How to grow your business
- Access to global African diaspora Finance and Investment
- Access to African diaspora Partnerships and Markets
- Connect to the global African diaspora networks
- Understanding and developing markets
- Improving your sales
- Creating jobs
- Customer relationship and management
- Team building methods
- Understanding Social enterprise and the Third Sector
- Sourcing and attracting investors to your business in Africa
- How to gain employment and preparing for employment
- Knowing and Understanding your employability skills
- Markets trends in Africa & across the global African Diaspora Networks
.and more on www.abci.media website and all mobile devices
Free trial: 3 items only
£0.99 a week
How do I become a subscriber?
You can only subscribe online on our website and select which one of our subscriptions level or offers best suits your needs.
Anyone, anywhere in the world. We accept subscription in 33 currencies globally.
You must be 18 or older and have the power to enter into a contract with us and are not prevented from doing so under any local laws.
By registering to become a subscriber, you agree that you have given us accurate registration details, including payment information and will ensure that we always have up to date contact information.
How long is my subscription?
Your subscription will start immediately upon payment. The terms that govern your minimum and continuing subscription with us will vary depending on which subscription level you chose under the offer advertised and whether you have taken out subscription to one of our free offers.
Your minimum subscription term will be made known to you before you agree to purchase your subscription and will be confirmed to you in your welcome email.
What does my subscription cost?
The cost of your subscription will be made clear to you on our sign-up pages and in your welcome email and may vary from time to time or by country. You agree to pay the fees at the rates notified to you at the time you purchase one of our subscriptions. If you later request us to change your subscriptions, you agree to pay the new pack price set out in your change confirmation email.
If you choose to become a subscriber through a trial offer, your trial offer will cost you the trial price offered. At the end of your stated trial period, your subscription will automatically continue on a rolling monthly or quarterly basis (this will be made known to you before you complete registration to the trial offer) at the rate notified to you at the time of purchase.
Depending on your location, The Classic Pack and The Ultimate Pack may also be available with home delivery for an additional cost per week on top of the basic pack price.
There are several more bespoke packs that can be made available to customers on request during the registration process. The cost of these other packs will vary and will be made known to you before you register.
Payment can be made using all major credit or debit cards and via PayPal. Where relevant, currency conversion values may fluctuate and conversion fees may be charged by your bank. Unless otherwise stated, the savings calculation stated is relevant to the specified pack and is either based upon saving made per week against cover price or against the standard rate (as may be applicable). By submitting payment details to us, you promise that you are entitled to purchase a subscription using those payment details.
We reserve the right to change your subscription price and/or benefits with 30 days’ notice and affected subscribers may terminate their subscription within this notice period.
How can I change my subscription?
Log in on our website and follow subscription instructions.
It is possible to change your subscription in certain circumstances 1800 949 687 in Ireland. Lines are open 8am – 7pm Monday – Thursday, and 8am – 6pm Friday – Sunday.
How can I cancel?
Please see Part 3 – Cancellation Terms.
Using your voucher booklet
If your pack includes the print edition version of one of our publications, and you do not choose delivery, you will receive a voucher booklet every 13 weeks. Vouchers are accepted at most newsagents. Please keep your vouchers safe as we are unable to accept any liability for lost or stolen vouchers.
Depending on your subscription type, you are entitled to up to five weeks’ subscription holiday per year, each yearly period starting on your subscription start date.
If your subscription is for less than a year, your subscription holiday will be pro-rated accordingly.
You can arrange up to five weeks’ holiday of your subscription a year, so you don’t have to pay for your newspaper when you are away. You can add, edit and delete your holiday dates until 6pm the day before your holiday start.
Unused allowance from each yearly period cannot be carried forward or refunded in any circumstances.
Please contact our Customer Services team for details about your subscription holiday and how to book.
How can we change these terms?
We may amend these terms at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your subscription experience. If we make any important changes to the subscription terms we will notify you.
What do I need (devices and hardware)?
To benefit fully from our subscriptions, you will need one or more of the following: • Android supported smartphones and/or tablet devices (e.g. Nexus, HTC and Galaxy devices);
- Apple iOS7 (or above) supported smartphones and/or tablet devices (e.g. iPhone and iPad); and/or
What happens if I default on a payment?
If you default on any payment, we may:
- terminate your subscription;
- charge you for any outstanding amount remaining on the unexpired portion of your minimum subscription term (subject to your subscriptions and/or offer terms);
- send your details to third party debt collectors; and/or
- take any action which is necessary in our opinion to recover our losses.
If your subscription has been terminated and you would like to re-subscribe to one of our subscriptions, we have the right to require payment in full of any outstanding amount owed to us.
How do I make a complaint?
If you would like to get in touch with us to make a complaint, please use one of the following options:
- for Live Chat, go to www.abci.media and click on Live Chat, or email us on firstname.lastname@example.org
- by telephone free +44 141 440 2700
- by post to Customer Services to Africa House, 300 Broomloan Road, Glasgow, G51 2JQ.
If you are unable to resolve your dispute with us directly, you may wish to use the European ODR platform at http://ec.europa.eu/consumers/odr/
Anything else I should know?
We may change our subscription entitlements at any time with 30 days’ notice and you may cancel your subscription within this notice period. We may also at any time and at our sole discretion, terminate your subscription with us where we believe that we have serious grounds to terminate (for example, for non-payment or breach of these terms).
We may screen your name and address against credit reference and fraud prevention databases when we decide whether or not to accept your application for subscription. By providing us with your details, you confirm that we may carry out these checks. If we do not accept your application for subscription, we will terminate your subscription and reimburse any payment that you have made.
Access to Barclays Premier League, FA Cup, Scottish Premiership, Scottish
Championship including Rangers, Hearts and Hibernian, GAA Hurling and Football clips for the key League and Championship matches and other sports footage available to UK (including Northern Ireland), Channel Islands and Isle of Man residents, for use within the UK, Channel Islands and Isle of Man and, to our subscribers in Ireland, for use in Ireland only.
Home delivery (which carries additional monthly charges) may be available in London (subject to our home delivery catchment area) on subscriptions which include the print edition. Home delivery requires sufficient access to premises and may be cancelled at any time by us at our discretion. Any stated home delivery offer (if applicable) relates to the home delivery service charge only and not the cost of subscription.
Our Standard Subscription Terms apply to all subscriptions and can be viewed at thetimes.co.uk.
In addition to these standard subscription terms, you will also be subject to any specific terms relating to the offer or pack that you have chosen, as made available to you before the purchase of your subscription. If you are found to be abusing the terms of any of our offers, we have the right to suspend and/or terminate your subscription and/or offer agreement with us.
Our editorial content is subject to either the Editors’ Code of Practice, administered by the Independent Press Standards Organisation (IPSO), the independent regulator of the
UK’s newspapers and magazines or the Code of Practice administered by the Press Council of Ireland. For more information, please go to IPSO’s website at www.ipso.co.uk or the Press Council of Ireland’s website at www.presscouncil.ie.
Our subscriptions are subject to Scottish law and to the exclusive jurisdiction of the Scottish courts and if you are a resident in Ireland, our subscriptions are subject to Irish law and to the exclusive jurisdiction of the Irish courts.
Your subscription is with
Part 3 – Cancellation Terms
How can I cancel my subscription?
You cancel your subscription by simply clicking on the cancel button on our website
What information do I need to cancel?
When cancelling your subscription with us, please have the following information ready:
- Which subscription pack you would like to cancel; • Your name and address.
Can I get a refund if I cancel?
If you cancel within 14 days of the start of your subscription, we will refund any payments received from you using the same method of payment that you used to purchase your subscription. You will not be entitled to a refund of your initial payment if you cancel after the first 14 days of the start of your subscription.
Anything else I should know?
If you would like to cancel and it has been more than 14 days since the start of your subscription, you can do so by following the cancellation instructions on our website, however you must cancel at least 15 days before your next billing date, otherwise you will be required to make your next bill payment and your subscription will continue until the end of the next billing period. Your estimated bill payment date will be set out in your welcome email and you can find out your exact billing date by calling our Customer Services team on +44 141 440 2700.
If you would like to cancel within 14 days of the start of your subscription, we advise you to cancel via telephone, as this will instantly confirm your cancellation. Alternatively, you may email email@example.com from your registered email address, telling us you’d like to cancel or including the completed form below and we will contact you regarding your request. These additional cancellation options are only available to subscribers who would like to cancel within 14 days of their subscription start date.
To: Customer Services, ABCi Media Ltd
Tel no: +44 141 440 2700
I hereby give notice that I cancel my Subscription contract
Purchased on: [insert date of Subscription]
Customer Reference Number: [insert your Customer reference number] Your full name:
Reason for cancelling (optional):
Please note that if you cancel your subscription within the first 14 days, your access to our services will stop and you will be required to forfeit any subscription benefits that you have received, including sign-up offers, vouchers or any other benefits connected to your subscription. If you have any questions about what cancelling your subscription means for you, please contact us at firstname.lastname@example.org or via our online Live Chat service.
How can we change these terms?
We may amend these cancellation terms at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your subscription experience.
Part 4 – Subscriber benefits
For details of how we will process your personal information, please call us on +44 141 440 2700
Part 6 – Participation guidelines
Our guidelines are designed to make clear our approach to community interaction at ABCi Media, including moderation of comments and other content submitted by subscribers.
There are six simple community standards that we expect subscribers to follow when interacting with us.
- We respect all our users and expect you to respect each other. Please ensure comments are legal, tasteful and civil. Personal attacks, harassment and inappropriate behaviour will not be tolerated.
- Choose your words carefully and do not use language that is threatening, defamatory or offensive to any individual or groups. Understand that words which you deem acceptable may be offensive to others.
- We acknowledge that there may be criticism of our journalism but personal insults or repeated attacks directed towards our journalists will not be tolerated. If you would like to comment on the impartiality of an article, please email email@example.com.
- Maintain a respectful tone, especially when discussing heated or controversial issues. We realise this can be hard and we recommend that users re-read comments before posting.
- Help us take responsibility for the level of conversation on the website by ensuring comments are relevant and on topic. If you think discussion on an article is moving away from the intended topic, click ‘Flag comment’ on the comment box and we will investigate.
- Where you refer to reports, studies, other articles and additional information, do your best to link to the original source. This extra context is conducive for having interesting and useful discussions and will result in better feedback from our other readers.
Our approach to user generated content
We pre-moderate all comments made by our subscribers in accordance with these Participation Guidelines and content that does not breach these guidelines may be published. Our aim is to ensure that all subscribers enjoy our services.
In order to ensure our subscribers remain compliant with our Participation Guidelines, we have created a non-exhaustive list of prohibited interactions, which we hope you will find useful. Interactions must not:
- promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age or links to articles or websites that do the same;
- harass, threaten or attack anyone or otherwise behave in a way that could cause annoyance or distress to our subscribers;
- be obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent;
- use swear words, act in a threatening or abusive manner or promote violence;
- make libellous or defamatory comments about others;
- contain any information which personally identifies another individual (such as name, phone number and address) or breaches data protection law, unless it is editorially justified, in the public domain or express consent has been obtained;
- constitute or encourage conduct that would be a criminal offence, give rise to civil liability or otherwise violate any local, state, national or international law;
- prejudice pending or on-going criminal or civil court proceedings;
- violate, plagiarise or infringe the rights of third parties including any copyright, trademark, patent, rights of privacy or publicity or any other proprietary right;
- breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
- contain any information, software or other material of a commercial nature;
- contain advertising, promotions or commercial solicitations of any kind, unless editorially justified;
- be likely to upset, embarrass and alarm any other person;
- constitute or contain false or misleading indications of origin or statements of fact;
- be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
- contain any virus, Trojan horse, worm, time bomb, cancelbot or other similar harmful programming routine.
- We will refrain from publishing content that breaches these guidelines and may edit or remove a comment we feel has caused offence to our subscribers. This is in the interest of keeping our community areas appropriate for the vast majority of the people who visit.
- If a subscriber seriously or repeatedly violates these guidelines, we will take whatever action necessary to ensure these violations are prevented from continuing and we reserve the right to remove, suspend or discontinue your opportunity to submit, post and/or upload content at our sole discretion and without further recourse to you.
- At all times, we reserve the right to take actions that we think will benefit our subscribers. We will always try to communicate any changes that affect our subscribers, although this is not always possible. All actions taken by the Head of Community Development and the Community team are final. If you have any queries or suggestions about how to improve participation with us or about any aspect of our Participation Guidelines, please email us at firstname.lastname@example.org. We may amend these Participation Guidelines or any of our terms to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your subscription experience.